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We Have A Life-Time Warranty /
Guarantee On All Products. (Includes Parts And Labor)

Wells Fargo, A Legal, Government-sanctioned Criminal Enterprise (#GotBitcoin?)

This Is Censorship By Wells Fargo. Obviously, they Didn’t Like It When I Posted Information About How Crooked They Are. Like The 17Billion Dollars In Fines And Penalties They Paid Out.

This is a personal accounting of what’s happening with me at Wells Fargo Criminal Enterprise And Banking… Wells Fargo, A Legal, Government-sanctioned Criminal Enterprise (#GotBitcoin?)

Executive Office: 866 218-1927

Case# 507-3741

Case Manager: Berto, Ramon, Kelly, Garret, Carlos, Ana, (Opened: 3-16-2019)

Personal Line of Credit: Opened 3-15-2019

It was supposed to have the ability to be used like an account that would allow automatic debiting (using and routing and account number), just like a checking or savings account.

However, after signing-up and going to my local branch to sign the paperwork, I was told that this product could not be used in the manner that I required.

Even though I spent an hour and 9 minutes (3-15-2019) on the phone with the rep. detailing and reviewing my requirements.

I was still told over the phone that it would indeed meet my requirements.

Now I’m finding out (3-28-2019) that no one at Wells Fargo Criminal Enterprise And Banking including Berto (Case Manager), Ramon, Kelly, Garret, Carlos and Ana, is able to address and/or resolve the
issue.

I have been persuaded to sign-up for something like the millions of people that we read about in the media including all of the other cases (up-selling of products, over-sold products such as car insurance, etc.) that have had accounts opened in their names without permission.

No one at Wells Fargo Criminal Enterprise And Banking (Berto, Ramon, Kelly, Garret, Carlos, Ana) or anyone else is taking responsibility or being held accountable for addressing this issue.

My call logs into Wells Fargo Criminal Enterprise And Banking with (Berto, Ramon, Kelly, Garret, Carlos, Ana) are both lengthy and detailed and there is absolutely no reason why the CFPB, the SEC. FINRA or any State regulators should not have ample reason to shut this sham and Ponzi-scheme down yesterday!!

This @WellsFargo fraudulent account scam destroyed my life and they got away with it. https://t.co/4QdFMYQV5C— Wells Fargo Fraud (@WFB_Fraud) June 19, 2017

Updated 4-6-2019

Subject: Re: Fee or service charge questions (KMM71910599V3148L0KM)From:Customer Service04/05/2019 06:19 AMContact UsDear Monty Henry:

Thank you for contacting Wells Fargo. My name is Aruna, and it’s my 
pleasure to assist you today. I am an Email Care Specialist and your 
concerns have been escalated to me for review. 

I received your email about case number 235229593. 

I forwarded this information to our Executive Office.

We’ll continue to work diligently to resolve this issue quickly.

Thank you for your business. We’re happy to have you as our customer.

Sincerely,
Aruna S.
Wells Fargo

ORIGINAL MESSAGE:
—————–

I was sold the wrong product and I just cancelled it. Also, the Consumer Finance Protection Bureau is looking into this. Please waive this 04/01/19 ANNUAL FEE FOR 04/19 THROUGH 03/20 $25.00

Thanks,
Monty b57d2217-5413-420e-b08f-3364c6852e86  

Updated 3-29-2019

Subject: Re: Account questions or requests (KMM71775871V66169L0KM) From: Customer Service 03/29/2019 09:55 AM Contact Us

Dear Monty Henry:

Thank you for contacting Wells Fargo. My name is Caroline, and it’s my 
pleasure to assist you today.

I received your email about your Personal Line of Credit account.

I appreciate the time you’ve taken to email us and bring this matter to 
our attention.

Because of the nature of the situation and the feedback you provided, 
I’ve forwarded your concerns to our Executive Office. Your case 
reference number is 235229593.

A representative from our Executive Office will contact you within two 
business days at phone number 818-298-3292.

If you’d prefer to speak with our Executive Office immediately, or if at
any time you’d like information regarding your case, you can call us at 
1-877-224-5356. We’re available Monday through Friday from 6:00 am to 
6:00 pm, Pacific Time.

Please provide the case number above when you call.

We look forward to speaking with you soon.

Thank you for your business. We’re happy to have you as our customer.

Sincerely,
Caroline N.
Wells Fargo

More To follow.

Wells Fargo, A Legal, Government-sanctioned Criminal Enterprise (#GotBitcoin?)

Consumer Financial Protection Bureau:

Your complaint has been sent to the company.
We’ve sent your complaint to the company for a response.

We will let you know when the company responds. The response should include the steps they took, or will take, in response to your complaint.

You should receive a status update within the next 15 days.

COMPLAINT ID
190329-3948212
SUBMITTED ON
03/29/2019
PRODUCT
Payday loan, title loan, or personal loan
ISSUE: Line of credit

The CFPB is an independent federal agency built to protect consumers. We write and enforce rules that keep banks and other financial companies operating fairly. We also educate and empower consumers, helping them make more informed choices to achieve their financial goals.

Updated 4-15-2019

To The CFPB:

I appreciate the monetary compensation ($525.00).

However, it would be nice if they also apologized and admitted that they led me to believe that the product met my requirements.

How many customers have actually accepted this type of treatment by the banks without going through what I went through (taking their case to the CFPB)?

Their transcript should clearly indicate how our 1hr. and 9 minute conversation should have been crystal as to what I expected vs what I finally received.

These banks typically are never actually held accountable for admitting exactly what they are doing and apologizing for deceiving customers.

Updated Friday, Apr 19, 3:32 PM

Wells Fargo Sent My CFPB Complaint Status To The Wrong Person!!!!

Why am I receiving this from someone who you guys undoubtedly thought he was me?

“On Fri, Apr 19, 2019 at 3:32 PM Sean Clark prplestain@yahoo.com wrote:
Mr. Henry,

My name is Sean Clark. On 3/31/19 I filed a case against Wells Fargo with the CFPB because a banking error on their part caused damage to my business. My case CFPB Case # is 190331-3952967. On 4/12/19 I received a response to my case stating they required more time and then another email stating that they had closed my investigation with this letter attached.

The letter was the response to you and provide me with your email address, case number, details regarding your case and so forth. I have attached the letter for your review. I contacted the CFPB immediately and advised them of the situation. They in turn contacted Wells Fargo to advise them of their error and had the letter erased from my case.

I am not sure but I do believe that without your consent I should not have had this personal information sent to me or attached to my case information.

I felt it was necessary to contact you and let you know of this error.

If you have any additional questions please feel free to email me.

Sean”

I am not Sean and Sean is not Monty Henry.

Please respond to this asap.

Thanks,

Monty

This is insane. Now I have to follow-up with the Executive Office: (866) 907-9913 Case# 5200-934

Consumer Finance Protection Bureau:
ID FOR COMPLAINT SENT TO WELLS FARGO & COMPANY
190420-4007490

Updated 4-23-1019

Subject: Re: RE : Re: Other questions or requests (KMM72246019V84704L0KM)From:Customer Service04/23/2019 08:21 AMContact Us ear Monty Henry:

Thank you for contacting Wells Fargo. My name is Latoya, and it’s my 
pleasure to assist you today.

I received your email about case number 235229593. I apologize that our 
previous email did not correctly address your concerns. 

I forwarded this information to our Executive Office.

We’ll continue to work diligently to resolve this issue quickly.

Thank you for your business. We’re happy to have you as our customer.

Sincerely,
Latoya T.
Wells Fargo

NEXT MESSAGE:
—————–

This issue has nothing to do with any credit card. What credit card are YOU referring to?

I HAD a “personal line of credit” ending in “774” that I subsequently cancelled.

Monty

—————————————————————
From : Customer Service
Sent : 04/21/2019 04:30 PM
Subject : Re: Other questions or requests (KMM72212789V78850L0KM)

Dear Monty Henry:

I received your email about your credit card account.

I’ve forwarded your email to our Credit Card Non-Fraud Claims department
for review.

If we need more information from you, we’ll contact you by phone or U.S.
mail.

Many disputes require written notification before we can pursue the 
claim.

If you receive a dispute letter from us, it’s important that you 
complete and return it promptly to preserve your billing rights.

The Credit Card Non-Fraud Claims department doesn’t correspond through 
email.

If you’d like to speak with us about the dispute process or to receive 
an update on the dispute, please call us at 1-800-390-0533. We’re 
available daily from 6:00 am to 11:00 pm, Central Time.

For more information about your billing rights, please refer to the back
of your monthly billing statement or your Customer Agreement and 
Disclosure Statement.

My goal today was to provide you a complete and helpful answer. Thank 
you for banking with Wells Fargo.

Sincerely,
Liberty P. 
Wells Fargo Card Services

Wells Fargo is dedicated to protecting your information. To learn about 
our security measures and what we do to protect your accounts online, go
to wellsfargo.com/privacy_security/fraud/

Updated 4-24-2019

Executive Office: (866) 907-9913
Justin Bell (866) 218–1922

‭(208) 297-7264‬ (Fax# (Doesn’t Even Work. No Actual Fax Tone!!)
Case# 5200-934

Monty, Owner DPL-Surveillance-Equipment.com

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Your Questions And Comments Are Greatly Appreciated.

Monty H. & Carolyn A.

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