All products are special ordered by the person ordering, and are NOT subject to cancellation.
Due to the nature of our product line, some items may be used once, and no longer needed. For this reason, ALL SALES ARE FINAL, unless defective (Customer relieves DPL-Surveillance-Equipment.com LLC of all claims as a result of purchasing our products and using our services).
All products will be repaired and/or replaced at the manufacturers discretion. Any return must be authorized. Authorization and shipping instructions must be obtained from DPL Surveillance Equipment.com LLC or DPL-Product Distributors.
Return product via UPS or U.S. mail, prepaid and insured, for your protection. (Please note, we cannot refund shipping fees nor or we obligated to pay for expedited shipping charges under any circumstances).
No returns will be authorized after five (5) business days of receipt, unless defective.
No discontinued item may be returned.
Returns are subject to a 25% Restocking Fee.
All Order Cancellations are subject to a 25% Fee
Simply Stating That “It Doesn’t Work For Me” Is Not A Valid Reason For Returning Our Products.
Click Here For Complete Details On Our Guarantee, Equipment Rental, Return and Price Policy .
* There are no refunds on cell phone interceptors.